Is Secrets AI Safe? Billing, Privacy, Age Checks

It is run by an identifiable US company and is unusually open about prices and changes. The gaps are elsewhere: its terms and privacy policy load only through JavaScript, so their clauses could not be read, its homepage says end-to-end encryption while its FAQ says encrypted in transit, and age checks are self-declared.

Secret Labs Inc., 8 The Green Ste D, Dover, Delaware 19901, according to the homepage footer. Third-party sources date the company to 2024. Do not confuse it with Secretlab, the gaming-chair maker, or with Secret AI products from other companies.

“S LABS INC”. The subscription FAQ says Secrets is not mentioned anywhere on the bill. That is discreet, but it also means you should recognise the name when you check your statement.

Only by self-declaration: an 18+ click-through and an email address, with no real name, phone number or ID for standard use, according to its FAQ. Card payments support 3-D Secure checks. Its character rules reject any character that does not clearly look adult.

Its homepage says so, but its subscription FAQ describes encryption in transit and private, time-limited links for media, which is narrower. Without a readable privacy policy I would not rely on the end-to-end claim.

Users search for how to delete chats and accounts, but the privacy policy that would describe deletion and retention could not be read. Look in your account settings, and download any media you want to keep before deleting anything or letting a plan lapse.

Crypto works (300+ coins, $20 minimum, via NOWPayments) and keeps card statements clean, but crypto plans do not auto-renew and must be repurchased, and Secrets AI refunds nothing for the current period anyway. A card gives you chargeback rights; crypto does not.

There is no official store app. The wiki says Secrets AI installs only as a browser web app and that any app-store listing using its name is not affiliated with it. Avoid those listings and any APK downloads.

Yes. Characters published to the public library pass moderation, and the guidelines require characters to look clearly adult in appearance and description. Young-looking characters are rejected regardless of their stated age.

The FAQ says cancelling never deletes anything, but a retention screen in the site’s code warns that generated media is deleted after 14 days on Free. Until that conflict is resolved, download what you want to keep before your plan ends.

Each has gaps. Candy AI publishes a readable privacy policy with retention periods but allows chats to train its models; Secrets AI’s policy could not be read. Secrets AI publishes its card descriptor; Candy AI names its company in Malta under GDPR. See Secrets AI vs Candy AI.

None is perfect. naughti.ai (our product) says chats are not sold or used for advertising; Joi AI has the strongest age check (VerifyMyAge); the EU-based apps fall under GDPR. Read each policy before sharing personal details.

I found no sign of that. It names its company and address, publishes prices and a changelog, and its Trustpilot profile shows 4.5 from 317 reviews, though that profile invites reviews. Complaints are about cost and moderation, not missing service.

The FAQ says only you can see your conversations, but no staff-access policy was readable because the privacy policy loads only via JavaScript. Treat anything you type as stored by the service.

Its changelog mentions fixing incorrect site loading for UK and EU visitors on 10 October 2026, and its sitemaps cover several European languages. I found no published country-specific age-check rules like OurDream’s.